Effects of Interaction in Online Language Classroom: A Case Study in Najran University

Abstract

This research investigated the effects of interaction in online language classroom. A mixed method research design using questionnaire and interview was employed to elicit quantitative data from teachers (N=30) and students (N=55). In addition, a semi-structured interview was conducted with faculty members (N=10) to collect the qualitative responses on the effects of interaction in online language classroom. The data was analyzed using SPSS software (23.0). The results of the questionnaire revealed that students’ interaction in online language classroom had positive effects on learning. However, the qualitative data contradicted the questionnaire results. Based on the contrary findings, the researchers offered the possible reasons for the difference of opinions. Solutions, based on the participants’ qualitative responses, are offered to address the interactions’ issues as highlighted by the respondents during the semi-structured interview. As e-learning platforms are being used worldwide in academia, this study will have universal implications.