Student Satisfaction with Using Online Discussion Forums at Saudi Universities

Abstract

This study aims to investigate student satisfaction with using online discussion forums (ODFs). It also aims to
examine the relationships between student satisfaction with using ODFs and student demographics as well as with
their experience with ICT and online education. Data are collected from 2171 students from four leading universities
at Saudi Arabia through using an online survey. Overall, the results indicate that students are satisfied with using
ODFs in their learning. In addition, student satisfaction with using ODFs had significant relationships with the
majority of student demographics and experience with ICT variables. Interestingly, all student experience with
online education variables had significant and positive relationships with student satisfaction with using ODFs.
However, factors such the availability of the Internet, preference of traditional learning, life commitments, and
experience with ICT and online education may affect student satisfaction with using ODFs.