The Commitment of SMEs to CSR: A Catalyst for Social Performance? Case of Industrial SMEs in Mount Lebanon

Abstract

This article examines the link between corporate social responsibility (CSR) and social performance in small and medium-sized enterprises (SMEs) based on a survey of 803 SMEs in the Government of Mont-Lebanon. The statistical findings provide insights into the extent to which survey participants embrace a CSR approach, while also emphasizing the positive impact of CSR practices on motivation, commitment, loyalty, productivity, and the inclusion of stakeholders in the company. This investigation sheds light on the relationship between CSR and social performance, which encompasses factors such as the well-being of employees from different backgrounds and the conduct of managers and executives towards their subordinates. Social performance can be evaluated both quantitatively and qualitatively, underscoring the advantages of adopting a responsible approach for companies.