Total Quality Management Role in Organizational Change and Development - Case Study: Taif University

Abstract

The study aimed to examine the TQM role in the organizational change and development of Taif University; to answer the following questions: What is TQM role in organizational change and development of Taif University? Are there any statistical significant differences due to the age, gender, degree, level of scientific experience, nature of work and programs? Therefore a questionnaire was designed and launched to collect the required data, once data was obtained, the statistical analysis process using SPSS program started to reach to the paper findings (The study population consisted of all full-time academics at Taif University (328). A random sample was selected of (159).
The study showed the following results: the TQM role in organizational change and development of Taif University was highly significant due to the positive correlation between the TQM practicing organizational change and development, there were no statistical significant differences for age, gender, degree, level of scientific experience, nature of work and programs. Based on the study results, the researcher recommended to emphasis on increasing awareness in practicing TQM due to the significant impact on improving performance.