A nursing care redesign framework for system wide improvement: The Patient CaringTouch System

Sara T. Breckenridge-Sproat, Julie J. Freeman, Donna L. Belew, Lori A. Loan, Mary S. McCarthy, Patricia A. Patrician


Background: In order to improve nursing and patient outcomes across 35 hospitals and clinics, Army Nursing leaders made a commitment to transform nursing for the future. This paper will bring awareness to this data-driven model and the system-wide approach used for implementation.
Methods: Extensive reviews of evidence and collaborations with several of America’s top performing hospital systems led to the creation and introduction of the Patient CaringTouch System (PCTS) in 2011 with a vision to improve patient outcomes, decrease practice variation, and reduce nurse turnover while inspiring exceptional nursing care.
Results: The PCTS is a multi-faceted professional nursing framework, a data-driven model, and a philosophy of patient-centered nursing practice. It promotes engagement of staff, and measurement, modification and improvement of the provision of nursing care, as well as nurse-sensitive outcomes.
Conclusions: This framework can be used by leaders at all levels to enhance nursing care through program implementation in an evidence-based way.

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DOI: https://doi.org/10.5430/cns.v3n4p72


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Clinical Nursing Studies
ISSN 2324-7940(Print)   ISSN 2324-7959(Online)

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