Revolutionizing Public Universities of Ethiopia through Appreciative Inquiry Approach: A Case Study of Jigjiga University, Ethiopia

Abstract

Appreciative inquiry is a qualitative approach focusing on discovering and appreciating potential strengths and the
core value of organizations. This article has tried to explore the potential of appreciative inquiry to bring a positive
change in Jigjiga University of Ethiopia. The paper starts with the description of appreciative inquiry and the 4 “D”
(Discovery, Dream, Design, and Destiny) model of appreciative inquiry. It has also tried to appraise the effectiveness
of appreciative inquiry approach and design in bringing about change in the management system of Jigjiga
University. The study is a case study of Jigjiga University within a context of higher education using appreciative
inquiry to assess the need for change and make recommendations on this basis. The author has four year experience
as academic staff, manager and lecturer in Jigjiga University. Hence, besides to the literature, the data have been
drawn from his own practical experience. Moreover, researches that have been done by Jigjiga University
Anticorruption Directorate and various annul reports of Jigjiga University have served as a main source of data
concerning Jigjiga University management status. The author has tried to appraise the gaps of problem solving
approach to transform Jigjiga University. The potential of the appreciative inquiry approach to bring sustainable
change in the University has also been highlighted. The purpose of this study is, therefore, to appraise the feasibility
and potential of appreciative inquiry approach to bring recommendable changes across several departments of Jigjiga
University.