Supply Chain Performance Measures for gaining Competitive Advantage: A Review

Abstract

A supply chain embodies all such activities that influence timing, cost, quality and delivery of a product. Increased competitiveness has forced the supply chains to create new standards for improving processes. Since a benchmark is a standard that is aspired by observing a best practice, it is of immense importance in SCM. Also, supply chains are rooted with the “extended” concept meaning that it includes suppliers, distributors and various processes involving them. Thus a single performance measure does not suffice for the entire chain. Therefore, Benchmarking and Supply chain performance measures are of prime importance in supply chain management context. This paper is an attempt to review some approaches to measure the supply performance.