The Relationship Between Job Uncertainty and Job Satisfaction: The Moderating Effect of Charismatic Leadership, Organizational Communication, and Self-Efficacy

Abstract

With the arrival of the fourth industrial revolution, many things are changing rapidly, including the way that people work.  These changes to the work environment can make workers feel uncertain about their jobs, which in turn can lead to anxiety and complaints about the job, amongst other negative variables. This study explains the factors that can reduce the negative influence of job uncertainty at the organizational, leader-ship, and worker levels. Job uncertainty involves a variety of changes and new directions driven by new technologies and information. Leaders possessed of a charismatic leadership style who are better able to enunciate a clear vision in such dynamic situations, the provision of a variety of useful information related to change within an organization, and workers’ self-efficacy in relation to change will all reduce the effects of job uncertainty. In today’s job environment, a degree of uncertainty is almost unavoidable. Therefore, by reducing the negative impact of this uncertainty, workers can be more satisfied with their jobs and will be able to achieve higher levels of performance.