The Impact of Organizational Justice at Organizational Conflict Level between Its Parties: A Field Study in Jordan Public Administration

Abstract

This study aims to investigate how organizational justice affects organizational conflicts between its parties, since large part of organizational conflict is attributed to prevailing justice level in organizations, consequently there is a wide range for institutions to create within organizational conflict management through practicing several efforts to establish justice. The study carried out a brief description of organizational justice, and organizational conflict types, after reviewing the most important researches and related studies. Variables, hypothesis, and virtual model were identified to match with study objectives. Data was collected from (366) respondents who are employed in (6) governmental institutions. Impacts and relationship nature test was made based on multiple regression, and correlation factor (Sperman) with confidence level (P <0.05). The results and interpretation analyzes proved to higher acceptance of model variables but they were varied in their types, strength and direction. The study concluded that there is a possible opportunity to depend organizational justice to interpret organizational conflict level. The study also found strong evidences that indicate the fragility of organizational justice in Jordanian public administration, and high level of organizational conflict.