Influence of Management Commitment and Organizational Structure on Application of ERP System & Its Impact on Quality of Accounting Information: A Survey in Vietnamese Telecommunication Enterprises

Abstract

The purpose of this study was to determine the influence of management commitment and organizational structure to the application of the enterprise resource planning (ERP) system and its implications on the quality of the accounting information at Vietnamese Telecommunication enterprises (VTEs). In order to achieve the goal of this study, the researcher chooses to survey VTEs that uses ERP systems. A questionnaire was designed and distributed to a sample of accountants and financial managers who works at such companies. A survey with 286 usable questionnaire responses is used to test the research hypotheses. The results show that both management commitment and organizational structure affect the level of ERP application, in which management commitment is the most influential factor. In addition, the ERP application also contributes to improving the quality of accounting information. The research model used is the structure equation model (SEM).